We strongly recommend you to familiarize yourself with all documents before you start trading in order to be aware of the company"s regulations. In the section you will find necessary legal information concerning all aspects of Forex trading with MFX Broker.
If you did not find all answers to your questions in this section, you can always contact our client support department!
The Client agreement is the crucial document regulating the client-company relations. Examine this part of the documentation with particular caution. Client support managers will help you to understand aspects not clear to you.
The Technical regulations define the clients' orders executions conditions for different account types. In these documents you will find the major principles of operation with every type of account.
Financial regulations define the order of all balance operations (depositing, withdrawing, and internal transfers) carried out by the company's clients. Here you will find out ho long does t take for the Financial department to process requests and how it is done.
MFX Broker is engaged into legal activity and corresponds requirements of country's financial regulator, which licensed the company as a brokerage one.
Appealing to the company:
MFX Broker has its Claims department. You can contact the specialists of the department any time having just written e-mail to firstname.lastname@example.org All disputable situations can be solved directly with the company before appealing to the Regulator organizations.